Are you insured and bonded?

Yes.  We carry both Worker's Compensation and Liability Insurance along with an Indemnity Bond.  We can provide you with a copy if you wish.

What makes you different?

Lots of things actually...

  • We are locally owned, not a franchise with out of town owners.  We live in St. Louis.
  • ​We are a small woman owned cleaning service business.
  • We will clean quickly and efficiently.  We will clean your house perfectly and be on our way.  We don't stay longer than necessary to add hours onto your bill.
  • We believe in honesty in everything.  If we do something wrong - we tell you and make it right.
  • We know that every home is different so we tailor our cleaning services to suit our customers' needs.
  • We believe in having fun and being pleasant.  Our workers enjoy their job and have fun doing it.
  • We offer products that get the cleaning job done, as well as being safe for you, your pets and the environment.
  • We fix any problem.  If something is not done right, simply contact the office withing 24 hours and we will come back to take care of it.
  • We have minimal employee turnover so you can expect to see the same cleaning specialists at your home.

Do you have references?

Absolutely.  Please see our Testimonial Page or our Google Reviews.  Other references can be provided upon request.

Do you require contracts or long term agreements?

Absolutely not!  Our customers remain customers for as long as they choose.  We have customers that have been with us for 20+ years!

Do you use your cleaning supplies or ours?

We provide both the equipment and supplies to get the job done.  If you want us to use your supplies or equipment that is no problem. A lot of customers have us use their vacuums.

Will it always be the same cleaning crew that cleans my house?

Yes.  We schedule your home to be cleaned on the same recurring day with the same cleaning crew.

If I ever have a question, comment or want to discuss the service, who do I call?

Me.  Our phone lines are always open to our customers and we love to hear from them.

Do I need to be home every time you clean?

No. If you can be that is great.  If you can't, no problem, as long as we have a way to enter your home we are fine.  If you issue a key we have a key identification system that codes the key with a number instead of a name and address.

Why does the first cleaning take longer than the recurring cleanings?

We deep clean everything from top to bottom to get rid of all of the dirt the last cleaning service left behind.  We typically spend twice as long on the first cleaning as we do on the recurring ones.

I have a question that wasn't listed here, how do I ask?

Call us anytime at 314-845-9393  or see our Contact Page to send a written question


Relax...We'll handle it!

 






Frequently asked questions

Click for the BBB Business Review of this Cleaning Services in Saint Louis MO

Contact Us

Po Box 25005  St Louis, MO 63125

314-845-9393  ​info@stlouiscleaningteam.com

314-845-9393